Child Care Concierge
Employer paid service that connects employees with a broker who offers support such as help locating available child care programs or advice on choosing the right care setting. This service offers invaluable assistance by saving employees’ time and reducing the stress associated with finding suitable child care solutions. This support ensures that employees can focus more on their work.
Key Features
- Helps employee find a best fit child care solution; may support other care needs like pet or elder care
- Offers expert advice to help employees navigate the complexities of child care options
Works Best For
- All sizes
- Remote and in-person workforce
- All operating hours
Considerations
- Determine if the service will be fully funded by the employer or shared with employees
- Concierge matching will be challenging if local child care availability is scarce
The metrics provided are for informational purposes only and are based on available data at the time of analysis. They do not guarantee specific outcomes or results or predict future performance.
Implementation Considerations
To implement a successful child care concierge service, employers must focus on key areas such as the evaluation of potential providers, defining the service agreement and how the service will be integrated within the organization. By prioritizing these aspects, employers can smoothly roll out a child care concierge service. Explore different implementation considerations.
Potential Provider Evaluation
- Research Providers
- Evaluate Services & Features
- Request Proposals
Define Service Agreement
- Define Scope of Services
- Define Costs
- Outline Expected Outcomes & Metrics
Organization Integration
- Align with Existing Benefit Programs
- Empower HR & Benefits Staff
- Monitor and Adjust
Employee Affordability: Financial Solutions
Help employees manage child care costs through various financial solutions to lower the burden of child care expenses, making child care more affordable for employees across all income levels. Explore different financial solutions your organization can offer to employees.
Child Care Stipend
Money given directly to employees on a regular basis (such as monthly or annually).
Child Care Scholarships
These credits act as a form of payment that employees can give to child care providers.
Subsidy Navigator
Employers pay for service that helps employees access available public funding for child care expenses.
Next steps
1
Understand your employees’ needs.
Before deciding to move forward with a child care concierge, you should assess what your employees’ specific child care needs are. We’ve created a survey to capture these needs.
2
Research and select potential providers.
Identify reputable child care concierges, ensuring they meet employee needs. You can visit the vendor directory for some potential solution implementation partners.
3
Enhance the subscription with a financial solution.
Consider offering a financial solution with the child care concierge to tackle both barriers around accessing child care options and financial barriers.